Assuming duties and responsibilities:
is for us, as professionals, a must.
Ornella F., Team Leader

Quality

DIALOGO is not just our name, is our mission. For a contact center a high quality communication can only start from dialogue, that is listening to clients needs and offering a quick response.

These are our strengths:

Team: the personnel’s mother tongue is Italian, and is constantly trained to adapt its language to the interlocutor, always using a kind and problem-solving approach with the aim of building solid relationships.

Quality cannot be measured, it must be created. DIALOGO Italia has put into practice a continuous improvement programme in its own organisation, in order to propose the best possible solutions of Business Process Outsourcing (BPO) in incoming and outgoing communication, distinguishing itself on the market for a qualitatively superior supply of services.

 

 

 

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